Privacy Policy

This Privacy Policy ("Policy") applies to Sphere Creations LLC and its affiliated websites and mobile applications, including but not limited to ScentSphere ("Sphere Creations Platforms"), and governs data collection and usage. By using any Sphere Creations Platforms, including our websites (https://spherecreations.org/ and https://scent.spherecreations.org/) or mobile applications (such as ScentSphere), you consent to the data practices described in this Policy.

Collection of your Personal Information

Sphere Creations may collect personal information to provide you with products and services, including: • First and last name • Mailing address • Email address • Phone number • Device location (if using our mobile applications) If you purchase products or services through any Sphere Creations Platform, we collect billing and credit card information to complete the purchase transaction. Sphere Creations may also collect anonymous demographic information that is not unique to you, such as your age and gender. We do not collect any personal information unless you voluntarily provide it to us. However, you may be required to provide personal information when using certain products or services, such as: • Registering for an account • Signing up for offers • Sending us an email message • Submitting payment information Sphere Creations Platforms may collect additional information when using mobile applications, including mobile-specific permissions like device location and, if relevant to services, camera access or contact information.

Use of your Personal Information

Sphere Creations uses your personal information to: • Operate and deliver the requested services • Provide you with information, products, or services upon request • Notify you about your account • Fulfill obligations and enforce rights arising from any contracts between you and us, including billing and collection • Notify you of changes to Sphere Creations Platforms or services • For any other purpose with your consent We may also inform you about other products or services available from Sphere Creations and our affiliates.

Sharing Information with Third Parties

Sphere Creations may share or lease information with trusted third parties for reasons such as: • Marketing or specific business offerings that may interest you • Statistical analysis, communication facilitation, customer support, or delivery services All third parties are required to keep your information confidential and are restricted from using it for any purpose other than providing services to Sphere Creations.

Opt-Out of Sale or Disclosure of Personal Information to Third Parties

You have rights under the California Consumer Privacy Act of 2018 (CCPA) and other privacy laws to know if your information was sold or disclosed for business purposes. You may opt out by visiting [opt-out web page] or contacting us directly.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: • Delete your personal information from our records • Direct service providers to delete your information Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: • Delete your personal information from our records • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us. • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity. • Debug to identify and repair errors that impair existing intended functionality. • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law. • Comply with the California Electronic Communications Privacy Act. • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent. • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us. • Comply with an existing legal obligation; or • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Sphere Creations does not knowingly collect personally identifiable information from children under the age of 13. Children under 13 must obtain permission from a parent or guardian to use Sphere Creations Platforms.

Disconnecting your Company's Account from Third Party Websites

You will be able to connect your Company's account to third-party accounts. BY CONNECTING YOUR COMPANY'S ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time.

Opt Out and Unsubscribe from Third-Party Communications

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. You may opt out of third-party communications by contacting us at: • Web page: https://spherecreations.org/#contact • Email: [email protected]

Email Communications

From time to time, the Sphere Creations may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by Clicking on the unsubscribe button in our emails.

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to This Statement

Sphere Creations reserves the right to modify this Policy as necessary, for example, due to changes in services, data protection practices, or legal requirements. Notice of significant changes may be provided by email, prominent notices on Sphere Creations Platforms, or by updating this Policy. Your continued use of Sphere Creations Platforms constitutes acceptance of any updates.

Contact Information

Sphere Creations welcomes your questions or comments regarding this Policy. If you believe that Sphere Creations has not adhered to this Policy, please contact Sphere Creations at: Sphere Creations LLC 7340 Forest Ridge Dr Schererville, Indiana 46375 Email Address: [email protected] Phone Number: (1) 219-801-5485 Effective as of November 01, 2024